Creating loyal members for the fitness industry

Since 2012 we have successfully supported the fitness industry with optimizing retention and creating loyal members.

4x

lower dropout rate

48%

average opening rate

35%

clickrate

+600

fitness studios

Automated customer journeys

The key to succeeding with loyal members is to have a personified customer journeys aligned with you brand.

 

With NG Dialogue, you can automate anything.

  • Welcome information
  • Birthday greetings
  • Bookings
  • Feedback
  • Training encurgement
  • Offers
  • Renewals

Move from boring transactional emails & sms to engaging och converting conversations aligned with your brand identity

Get feedback that matters

With a powerful survey function, you can easeally ask for feedback along the way in the customer journey. After signup, a visit, a class, 6 month, PT session. And many more.

Giving you realtime valuable insights in member experience to evaluate and take action on for improving your business.

Trusted by top fitness brands

How we got a conversion rate of 2900% by using NG Dialogue.

A campaign for Campushallen, in which they sent out an offer via SMS to their customers, yielded an impressive result with a return on investment (ROI) of 2900%. This shows how effective SMS can be as a marketing channel, especially when it comes to reaching a target audience and eliciting a quick and direct response.

Results of the campaign:

turning blah blah into aha!

Join the revolution together with industry leaders.