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PLATFORM → SURVEYS

Surveys that goes beyond the ordinary

Explore a universe of survey possibilities, from understanding customer satisfaction to shaping marketing strategies and exploring employee engagement. With NG Survey, you'll gain access to a versatile toolkit designed to help you uncover valuable insights and make informed decisions.

Unleash your Survey potential

You own branding

Aligned with customers guidelines and profiles. This cultivated trust, enhanced brand recognition, and fostered satisfaction among respondents, creating a foundation for enduring customer relationships and propelling the business to new heights of success.

Singel or multipage

Surveys as a one-pager or multi-page format including a duration calculation feature to estimate completion time. This flexibility ensures a seamless setup tailored to the survey's scope and respondent engagement.

Adjustable dashboard

With a flexible dashboard setup, enabling an efficient reading and analysis of responses and data. Highlight key metrics and trends, facilitating quicker insights and informed decision-making. A hassle-free configuration, making the journey from data collection to actionable insights smooth and effective.

Anonymous

Anonymous response functionality ensures respondent privacy, encouraging candid feedback. This feature provides accurate, honest insights, fostering a secure environment for open communication, crucial for informed decision-making and building trust with the audience.

Customer Satisfaction Survey - CSAT
Anonymous Employee Survey
Solution and Service Fit Surveys
Market and Product Fit Surveys

Customer Satisfaction Survey - CSAT

Uncover the subtle nuances of customer satisfaction through NG Customer Survey (CSAT). Employ visual elements such as facial expressions to gauge customer reactions, and receive an average score that reflects their contentment.
Dive deep into customer interactions with our Comprehensive Customer Survey (CSAT pro), designed to capture detailed feedback. NG Survey guides you in creating tailored surveys that deliver comprehensive insights and actionable strategies.
We and the customer evaluate what we need to investigate and suggest questionaries for a customer survey. We deliver a full report of answers, analyze what areas need to be improved, and recommend actions to be taken.

NPS Survey - Holistic Performance Evaluation

Utilize the power of standardized NPS surveys to evaluate your overall performance. NG Survey transforms NPS into a strategic tool, enabling you to assess customer sentiments comprehensively. Collaborate with us to design targeted surveys and employee satisfaction surveys. Receive in-depth reports that reveal trends and actionable insights.

Anonymous Employee Survey - Cultivate Workplace Excellence

NG Survey goes beyond employee satisfaction surveys, offering a versatile tool for monitoring all aspects of employee life within your organization. Conduct anonymous employee surveys to gain insights into work culture, professional development, and employee well-being. Collaborate with us to design comprehensive questionnaires that uncover valuable feedback. Receive detailed reports that empower you to implement changes and maintain a prioritized and valued workplace environment.

Solution and Service Fit Surveys

Solution/Service fit is a measure of how well a particular service or solution meets the requirements and expectations of the target audience. It's less about the tangible aspects (as with products) and more about the intangible benefits and the processes that surround them. These surveys aim to understand the efficiency, relevance, and quality of a service or solution provided to the client. They shed light on areas where service can be enhanced and where the solution might be falling short.

Market and Product Fit Surveys

Navigating the intricate dynamics of market needs and product features? NG Survey provides an in-depth Market and Product Fit Survey toolkit tailored to capture the heart of your audience's needs and desires. Understand precisely how well your product aligns with the market demands, and sculpt your offerings based on actionable feedback. We suggest the survey prior to product launch, product changes to better understand what your customers would appreciate.

For one time payment, you'll get Optimized for speed.

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For one time payment, you'll get Modular system.

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CUSTOMER STORIES

From Guesswork to Guided: How surveys fuel our business.

In a market swayed by consumer whims, navigating the business landscape on mere assumptions was akin to sailing in stormy seas for our client. The introduction of NG's survey tool turned the tide dramatically. This narrative unfolds how transitioning from guesswork to a guided approach, armed with actionable insights from precise surveys, not only steadied the ship but set it on a course of uncharted success. Through the lens of our client's journey, discover the transformative power of understanding the true voice of customers, and how it fuels a business's voyage from turbulent waters to triumphant shores.
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